Refund Eligibility: We strive to provide excellent service and customer satisfaction. If you are not satisfied with our Product, you may be eligible for a refund based on the following conditions:
Refund Request Period: You must submit a refund request within a specified period from the date of purchase or subscription activation. This period is typically 7 days from the initial purchase or activation date.
Eligible Circumstances: Refunds will be considered under the following circumstances:
Refund Process: To initiate a refund request, please contact our customer support team via rupesh@marwiz.in . Provide the necessary information, including proof of purchase or subscription, a detailed explanation of the issue, and any supporting documentation if applicable.
Refund Approval: Once we receive your refund request, our team will review it based on the eligibility criteria mentioned above. We will aim to process your refund request promptly and provide a resolution within 30 business days.
Refund Method: Approved refunds will be processed using the original payment method used for the purchase or subscription. Please note that it may take some time for the refund to be reflected in your account, depending on your payment provider.
Non-Refundable Items: Certain items or services may not be eligible for a refund, including but not limited to add-ons, customizations, or any other non-standard services explicitly mentioned during the purchase process.
Policy Modifications: We reserve the right to modify or update our refund policy at any time. Any changes will be effective immediately upon posting the updated policy on our website.